Terms & conditions

  • Cancellation / No Show terms: For individual bookings, the cancellation deadline is 48 hours before the check-in date. For group bookings the cancellation deadline is 25 days for group of 5 to 10 rooms and 50 days for groups larger than 10 rooms. If canceled after that time, the total amount will be charged, the same applies if the guest / guests do not show up. This applies to individual and group bookings. Cancellation policy does not apply to non-refundable bookings.
  • Payment terms: Payment deadline is 48 hours for individual bookings, 25 days for groups with 5 to 10 rooms and 50 days for groups with 10 rooms or more. Non-refundable bookings are paid when booked.
  • Children Terms and Conditions: Children 6 years old and younger stay free when using existing bedding within the room. Children six years and younger also get free breakfast, when breakfast is included in booking.
  • Extra beds: Cots are available, free of charge for guests. It is not possible to add adult beds in the hotel rooms.
  • Airport Shuttle: Available free of charge and while availability allows for individual bookings. Please note that BB Hotel cannot guarantee a seat at any time. A limited number of seats are available at any given time. Five (5) rooms or more are considered a group booking. You need to book a shuttle service and pay for it separately for groups. Separate terms apply for group bookings. Please contact the group department for more information „groups@bbhotel.is“
  • Smoking: BB Hotel is a non-smoking establishment. The ban is in place on smoking in all rooms, restaurant, and common facilities. Hotel reserves the right to charge an additional fee of ISK 25.000 for cleaning where ban is disregarded in order to cover the extensive cost of restoring guest rooms to a smoke-free condition.